Owner FAQs

No, you are not obligated to make your Greenville, North Carolina or Eastern North Carolina property available to Section 8 tenants or any other voucher program.

Yes, Flagship Property Management, LLC (DBA Flagship Realty Group) is a licensed real estate firm specializing in Leasing/Property Management. Our owner, leasing agents, and general manager are also active licensees in the state of North Carolina.

Certainly! Flagship Realty Group in Greenville, North Carolina and Goldsboro, North Carolina, is accessible 24/7 via email. Additionally, we offer an after-hours call center for prompt maintenance requests. You can also contact our office during regular business hours, or conveniently communicate through our owner and tenant portals, enabling online rent payments and maintenance requests at any time.

Absolutely, owner disbursements are conveniently processed through direct deposit. This method expedites the transaction and ensures security, enhancing the experience of property owners.

As a part of the Management Agreement, the owner agrees to allow Flagship Realty Group to sign leases for those who pass through the application process. You will be notified upon completion of the lease signing. If you need a copy of the lease agreement, please contact our team, and will be happy to share it through your owner portal.

Yes! Flagship Realty Group has a real estate division! Give us a call at (252) 364-4944 so we can help!

Owner distributions (rent checks) are distributed through direct deposit into the designated owner's account, typically between the 14th and 18th of the month. If any rent has not been processed by this time, a second disbursement will be made between the 25th and 28th of each month.

The security deposit is equal to one month’s rent for the specific property and is held in a trust account through Flagship Realty Group. This practice is in adherence to North Carolina property management regulations.

A monthly owner statement will be emailed to all property owners at the time an owner distribution is initiated. This initiation happens twice a month.

We collect management fees only when a property is leased and rent has been paid. If the property is vacant during a fully FRG-managed property turn, then no management fee is owed to Flagship Realty Group.

Markets and properties are very different from time to time. For a current rental analysis, please visit our website analysis form, and an automated rental analysis will be generated for you. You can find that [here](https://youtu.be/wrntHwiWWG4).

Leases are typically signed for 12-month periods, but under certain circumstances, other options are available. Tenants are able to opt for a Flexible Lease Term if they agree to the terms.

We manage all types of properties, including but not limited to single-family homes, condos, apartments, and townhomes. These properties are found all over Eastern North Carolina, specifically in Greenville and Goldsboro, North Carolina! If you have questions about our service area, just give us a call at (252) 364-4944.

Flagship Realty Group uses a standard North Carolina lease. They are usually signed for a 12-month period. If you would like to sign a longer lease, we will happily consult with the property owner. This lease is very clean-cut and clear for all parties. If you have any questions, please give us a call.

Flagship Realty Group proudly services the following markets within Eastern North Carolina: Greenville, Goldsboro, Wilson, New Bern, Havelock, Morehead City, Ayden, Farmville, Winterville, Grimesland, Pikeville, Rosewood, New Hope, Stoney Creek, Walnut Creek, Princeton, Kenly, Seven Springs, Snow Hill, La Grange, Mt. Olive, Pikeville, Dudley, and more!

We do have existing relationships with vendors in each market we service. These vendors are aware of our standards and make jobs more simple.

Key members of Flagship Realty Group, including Brian, invest in real estate, reflecting our commitment to our clients' best interests.

The answer is no, you do not have to sell your property with Flagship Realty Group, although we do have a full sales team. Feel free to reach out to the Flagship Realty Group Sales Team by calling our office at (252) 364-4944.

Routine maintenance is to be paid for by the owner of the property. Any neglect of the property is required to be paid for by the tenant. Damages caused by tenants will be billed to the tenant.

Flagship has a trust account at First Bank here in Greenville, NC. Some exceptions apply if a property owner would like to hold the security deposit themselves.

Normal wear and tear is the deterioration that occurs based upon the use for which the rental unit is intended and without negligence, carelessness, accident, misuse, or abuse of the premises or contents by the tenants, their family, or their guests. Flagship Realty Group will consider the following items (most common) as normal wear and tear: Nail holes used to hang pictures, Minor spot painting between tenants, Traffic wear in carpet, Carpet replacement after 5-7 years, Scuffed hardwood floors where furniture and normal wear patterns exist, Basic cleaning between tenants, Basic carpet cleaning, Worn toilet seats, Re-keying or replacement of worn locks, Blind replacement due to sun damage or paint flaking, Caulking or any other preventative maintenance. Other items may exist, but these are the most common that we see in a normal turnover of a rental property in our market.

Get insurance notified and involved. Photograph everything you can. Mitigate water issues ASAP, especially if it affected other units. Get on the phone to restoration companies to get a couple quotes. If you have other units to move the tenants to, do it. Be careful what they take with so you don't have a second unit stinking of smoke. If it was tenant-caused, get their renters insurance involved. Do NOT offer to put the tenants up in a hotel. Owners' insurance will not cover that. That's what renters insurance is for. Be prepared to be questioned by fire investigators if it wasn't tenant-caused. Once insurance signs off on a restoration company, they will handle the clean-up and repairs to get the unit habitable. If the owner isn't aware, most insurance policies on rentals generally have a lost rent payment so they will receive rent during the downtime. Verify with insurance on it.

Flagship Realty Group can begin managing your property as soon as all necessary paperwork is completed. This includes the management agreement and any addenda attached.